FAQ

Check out these commonly asked questions for McKinley Hall…

What is your address?

We are located at 2624 Lexington Avenue, Springfield, OH 45505.

 

What is your phone/fax number?

Phone:    (937) 328-5300

Fax:    (937) 322-4900

 

What are your hours of operation?

We are open from 8:00 a.m. to 5:00 p.m. Monday -Friday. Evening group sessions are available and will be discussed during your assessment and treatment planning. McKinley Hall observes most government holidays.

 

What do I need to do to get an assessment?

We accept walk-ins Monday – Thursday beginning at 10:00. The first step is an intake where you will provide basic information along with any financial information needed to establish you as a client. This process takes approximately 15 minutes. Following intake, you will be asked to return at 1:30 for your assessment. Assessments are taken in the order that you return therefore you may want to consider arriving 10-15 minutes early.  The assessment process takes 1-2 hours. We will try to accommodate you if a different assessment time is necessary.

 

What do I need to bring to the Intake/Assessment session?

For the intake process, you need to bring a picture ID, proof of residency (ie. your ID is sufficient if it reflects your current address or a piece of mail, bill, or pay stub listing your current address) and any insurance cards you may have.

 

Is insurance required for payment of services?

Insurance is not required however if you have it available, it will be the first payer of services. Insurance includes any commercial insurance as well as Medicaid Managed Care companies. If no insurance is available, we will apply to the Clark, Greene and Madison County Mental Health and Recovery Board to assist with payment. Depending on your level of income, there may be a co-payment for some services.

 

Can I come in just to be drug tested?

Services will only be provided after an intake and assessment. A drug screening will be done during the assessment process.

 

What programs are available?

Our programs are gender specific: Men’s Outpatient, Women’s Outpatient, Men’s MAT, Women’s MAT, Men’s Criminal Justice, Men’s and Women’s Services within the Clark County Jail, Men’s Residential, Women’s Supportive Housing and both Men’s and Women’s Transitional Housing.

 

What does your MAT program offer?

The program offers ambulatory detox and recovery assistance utilizing Suboxone, Subutex, and Vivitrol.

 

How long do programs last?

The length of your recovery will depend on the level of care determined upon assessment. Throughout the program you will be re-evaluated to see if you are ready to step down to a lower level of care. Residential treatment generally lasts 30-45 days at which time you will be moved to an intensive outpatient level, then outpatient level. The length of time in each of these levels will be determined based on your individual recovery. Chemical Dependency Education (CDE) is available to individuals at the lowest level of care. It is an 8-week program.

 

Can I get an assessment and go into Residential treatment the same day?

An assessment must be done to determine the level of care that is appropriate for you. If it is determined that Residential is the appropriate level of care you will be added to a waiting list until a bed is available.

 

I have a relative in one of your residential programs, how do I get items they need to them?

Items may be brought to the Reception Desk at 2624 Lexington Avenue, Springfield, OH. You will be given a receipt for the items and the staff of that program will be notified that items are ready to be picked up for the client.

 

Is McKinley Hall part of the Adult Parole Authority?

The Adult Parole Authority (APA) is located in McKinley Hall’s previous location but they are two separate agencies.